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PRIVACY POLICY

Effective Date: 04/04/2025 

Welcome to The Nexus Box ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. 

1. Information We Collect 

We may collect the following types of information: 
 

a. Information You Provide 

  • Name, email address, phone number, and other contact details. 

  • Service requests or inquiries submitted through our platform. 

  • Any communications you send to us. 
     

b. Information Collected Automatically 

  • Device & Usage Data: IP address, browser type, and pages visited. 

  • Cookies & Tracking Technologies: Used to improve functionality and user experience. 
     

c. Information from Third Parties 

  • Service providers you interact with through our platform. 

  • Analytics tools to better understand user behaviour. 

2. Legal Basis for Processing (GDPR Compliance) 

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with privacy regulations, we process your personal data based on the following legal grounds: 

  • Contractual Necessity: When processing is required to provide you with services. 

  • Legitimate Interests: To improve and secure our platform, unless overridden by your privacy rights. 

  • Legal Obligation: When compliance with regulatory or legal requirements is necessary. 

  • Consent: When we rely on your explicit consent, such as for marketing communica

3. How We Use Your Information 

We use your information to: 

  • Connect you with relevant service providers. 

  • Improve and personalise your experience on The Nexus Box. 

  • Respond to inquiries and provide customer support. 

  • Analyse website usage and enhance security. 

  • Comply with legal obligations. 

4. How We Share Your Information 

We do not sell your personal data. However, we may share information in the following cases: 

  • With Service Providers: To facilitate connections between users and providers. 

  • With Legal Authorities: If required by law, regulation, or to protect our rights. 

  • With Business Partners: In cases of partnerships or platform improvements. 

5. Data Security 

We implement security measures to protect your data, including encryption and access controls. However, no system is completely secure, and we encourage users to take precautions when sharing personal information online. 

6. Cookies & Tracking Technologies 

We use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but some features of The Nexus Box may not function properly. 

7. Your Rights & Choices 

You have the right to: 

  • Access, update, or delete your personal data. 

  • Object to certain data processing activities. 

  • Opt-out of marketing communications at any time. 

To exercise these rights, contact us at contact@thenexusbox.com. 

8. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date." 

10. Contact Us 

For questions or concerns about this Privacy Policy, contact us at: 

Email: contact@thenexusbox.com. 
Address: 110 New City Road, London, England, E13 9PY 

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​By continuing to use The Nexus Box, you acknowledge that you have read and understood this Privacy Policy. 

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